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KPI For Small Business Session 1 of 2

April 3 @ 1:00 pm - 4:30 pm


Your small business is your passion. Many long hours have been invested in building its plan and starting down the path to success.  Whether your business is a start-up about to take on the world or whether it already has years of experience, the following two quotes are equally applicable:


“Hope is not a strategy.” – Unknown

“What gets measured gets improved.” – Peter Drucker


Your initial business plan and/or your subsequent plans have been prepared for your to have a strategy for reaching your business objectives.

Key Performance Indicators (KPI’s) keep track of whether you are meeting these objectives.

This course is a hands on workshop which will go through the building blocks of a successful KPI framework and how they apply to small businesses.

Participants will use these building block fundamentals to create their own company specific KPI’s (tailored towards their unique strengths and circumstances) which can be used as an immediate launching point for evaluating their ongoing progress towards success.

Topics Include:

Learning the Fundamentals

  • Why KPI’s are important
  • Different types of KPI’s and how each are useful
  • Key considerations for small business
  • How to define specific KPI”s and targets
  • Setting actions to impact KPI’s
  • Monitoring results and trends
  • Setting the review framework

Applying the Tools:

  • KPI’s for your business
  • Alignment to your plan
  • Identifying your KPI actions
  • Setting your reporting plan (information sources and timing)

Who Will Benefit:

This course will benefit owners/operators of small and medium size business that want to know in advance if they are on track to meeting their business objectives.

This workshop will be delivered in two sessions, Wednesday April 3, 1:00 – 4:30 & Friday April 12, 1:00 – 4:30.

Delivered by Pinnacle Project Management


April 3
1:00 pm - 4:30 pm
Event Categories:


20 available
KPI for Small Business - Apr 3 & 12, 2019$249.00

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CEED Programs are delivered in partnership with ACOA and the Province of Nova Scotia